Man Smerl you can etch that their phone system AND satellite (Directv) is crap and expensie. We just recently cancelled ATT becuase- to begin with, when we first subscribed they told us our monthly bill per the “special” they had running would be $103.00 per month. That was including ALL fees, taxes, etc. We didn’t once have a bill below $165.00/month. Then,about two months prior to the end of our subscription contract I noticed our bill was increasing by $65.00/month. I called customer service to ask them what the fuck and they told me I had ordered NFL Ticket, which I hadn’t. I told them to take that off the bill and cancel the package. Well the next month not only did I have the $65.00 PAST DUE from NFL Ticket but again they had added a package, The Premium Movie Package which included HBO, Cinemax, Showtime, Movie Channel, and whatever the Hell else they could add on and charged me another $100. So now my bill has increased $165.00 in two months because of shit I had not only not order but they neglected to remove. Then came the kicker. I hadn’t paid the previous two months because of the mistakes ATT had made by adding the additional accounts to my contract and I got a bill for those two months plus the then current month for $810.00!!! I ripped their fucking equipment off our TV and piled them in a box with their bill and threw the stuff into a corner where it remains. I guess I should take it to UPS and turn it in someday soon and tell them they can shove their $810.00 bill up their ass. I refuse to pay it and considering they pull this crap all the time I hope others will decide to stiff them as well if they get treated this way. Monopoly or not, they can get away with doing this kind of thing to customers for very long and stay in business if everyone they fuck over stiff them on their final bill. There are at least enough other options out there to choose another TV and internet provider but, if we allow congress to keep allowing mergers between the enormous telecommunications corporations such as ATT and Spectrum (Time Warner Comcast) there soon won’t be any competition whatsoever. That’s also one reason it is so hard to maintain net neutrality. Monopolies simply have too much power and can purchase any congressman/woman they want for the asking.