Closing Social Security field offices can cause undue hardship for claimants, yet the Social Security Administration (SSA) has shuttered 67 of them since 2010. Seniors advocates have recently intensified their efforts to push back against field office closures. Those efforts may finally gain some teeth with the introduction of a bill by Rep.
It took me three years to finally get an online account that worked.The SS site kept telling me it needed more information.I have one now but initially you have to go in person and be sure you have a picture ID and birth records. Not everyone has access to a computer and know how to use it.I feel the web site should have a mechanism to help senior and disabled gain access to local help and instrutions for others to gain the information needed.