I was getting on a bus with grocery bags in hand, apologizing profusely to the driver as I scrambled to find my bus pass.
He curiously looked my way; I thought he was judging me as I convincingly portrayed the damsel in distress. To my relief, however, he actually smiled and said, “It’s ok, ma’am. There is no need to apologize.”
I reflected on the driver’s kindness as his words began to sink in: “There is no need to apologize.” He was right. I wasn’t holding anyone up or causing any problems, yet I still felt the need to say, “I’m sorry.”